Whether a product is premade or a presale will be stated within the description of the product.
After shipping out a customer's order, it'll take within a week for our shipping services to deliver the order. We ship through USPS and you are able to track there.
If you have any questions or concerns regarding your order, we recommend you to contact us via Instagram @ynk.us as that is were you will receive a response the fastest. Otherwise, you may email us at jailenruff6@gmail.com